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Retain clients for longer with this proven approach.
The customer lifecycle can be a tricky one. It’s not always linear, and you may find customers moving back and forth between stages. With that being said, we want customers to travel with us from awareness through to retention, loyalty, and beyond! So how can we do it?
Our account management Mini delves deep into this dilemma, examining how it’s a far cheaper approach than getting new business. Have you looked at (or even reviewed) the people you’ve worked with over the past 12 to 18 months? Or know what’s changed in their world since you last worked together? If not, this is the Mini for you!
Sam Eaton is a Global business coach for the HR profession with over 25 years of experience in building successful consultancies internationally. With her company, MindAbility Consulting, she serves clients across the UK, USA, Canada, and South Africa. It’s her mission to empower HR business owners and their teams to realize their business goals using MindAbility’s unique growth programs so that they become much more profitable and can improve their families’ lives.
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Sample feedback
Sample feedback
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Amazing!
I appreciated the practical approach of this course. The real-world examples and actionable insights made it easy to implement strategies for improving our services and targeting our audience.
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Awesome!
The instructor's expertise in business and service optimization is unparalleled. I now feel equipped to streamline our operations and connect with our target audience more effectively.
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Highly recommended!
This course was a game-changer for me! I learned valuable strategies to optimize our services and target our audience effectively. Highly recommended!
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Inspiring
The course's emphasis on continuous improvement was inspiring. I feel motivated to implement ongoing optimization strategies in our business.
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Up to date!
The content was incredibly relevant and up-to-date. I gained a deep understanding of market segmentation and how to tailor our services to meet the specific needs of our target audience.